Shipping Policy

 $6 FLAT RATE

(U.S.A. and its territories)

In general, we pack and ship orders same day or next business day but allow 0-3 business days from order placement to be safe.

Under certain circumstances, there are shipping delays (sales, stockings, holidays). We will do our best to communicate these delays via our website and/or via email.

INSURANCE

Insurance can be added to your order by selecting this shipping option during checkout.

Our website is set-up to offer international shipping but the rates calculated aren't always accurate. In most cases, you will initially be charged for a USPS padded flat rate envelope (either priority or priority express; your choice).

Adjustments will be made if necessary in cases of over or undercharged shipping.

We also have the ability to ship packages via other methods that might save you some money. If you paid more than you need to we will contact you. You can also email ahead of time to get a custom shipping quote before purchasing.

If your package is destined for CANADA then you have the additional option to choose USPS First Class at checkout but it can take extra shipping time.

Please check with USPS.com for approximate shipping times to your destination.

CUSTOMS:

Due to customs processes, international shipments may experience delays and take longer than estimated by the carrier (see USPS International Mail Info for specifics).

Note that the recipient will be responsible for ALL customs fees, taxes, duties, etc. charged upon package receipt.

TRANSIT ISSUES

If your item was damaged in transit please contact us so that we can take further action and file a claim with the carrier. We will do our best to resolve the issue and replace your item/s.

If your items are missing for several days after being marked as "Delivered" via the tracking information, the mail carrier will NOT take responsibility even when the package is insured. This leaves us with no means of recourse and we cannot be held responsible for errors made by the mail carrier or in instances of package theft. Please contact your local mail carrier in an attempt to resolve issues surrounding missing packages that are tracking as "delivered", sometimes they are able to help you.